Top 5 FAQ
Nespresso offers its members personalized customer services at our toll-free number 0800 21 62 51.
Nespresso, Wiedner Gürtel 9, 1100 Vienna
Via our contact form:
To use our contact form go to http://www.nespresso.com/ and click on Contact us.
Or our live chat:
You can reach us via chat from Monday to Friday from 09:15 - 18:00.
Your payment by credit card was not accepted. Please verify your credit card details or get in touch with your payment provider / your bank.
The error 703 is caused because there is an outstanding balance on your account. Your account was blocked temporarily. Please check your invoices. As soon as your invoice is fully paid, your online boutique will be available for you again (1 - 2 days).
Your first Subscription by Nespresso Box is available for the price of €30 at the first purchase and from then onwards you have the choice of a monthly subscription of either €15, €30 or €50.
VERTUO appeals to people who like to drink large cups of coffee and want to complement their experience with other cup sizes such as Espresso, Double Espresso, Gran Lungo, Mug or Craft Brew.
VERTUO offers a wide range of coffees in the Mug (16 different coffees), complemented by 5 Espresso, 2 Double Espresso, 5 Gran Lungo varieties and 1 Craft Brew.
ORIGINAL supplies high-quality espresso and lungo coffees that can be used with Nespresso's Aeroccinos as well as with the milk systems built into the machines, for example for cappuccinos and lattes.