Top 5 FAQ
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On our website we provide video tutorials on how to descale your machine for every Nespresso machine.
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Nespresso Austria does not ship abroad. We recommend that you contact Nespresso in the country in question and place your order there. If Nespresso is not represented in that country, please contact Nespresso in Switzerland.
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Nespresso is committed to delivering the highest quality coffee, which we guarantee by preserving the freshness and intensity of the coffee aromas in the best way possible. No other capsule material can preserve the freshness and aromas of our coffees so well and at the same time interact with our machines to produce such consistently high quality coffee. Aluminum provides the perfect sealing to protect the delicate aromas from air, light, humidity and microorganisms. Aluminum has long been used as industrial and household food packaging material, it is completely tasteless and odorless and can be recycled practically infinitely. In fact, we have installed more than 2,000 collection points where you can dispose of Nespresso capsules for recycling. In some selected regions of Austria you can also recycle your capsules through public recycling collection. Locate your nearest collection point here.
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All information relevant to your Easyorder such as next scheduled date, delivery address and payment can be found under My Account/Easyordering upon logging in.
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We at Nespresso want to offer you the best delivery service possible and together with our partners, Österreichische Post and DPD, we try our utmost for orders to be delivered the following business day. The delivery partner will be selected automatically according to available capacities. We ask for your understanding should there be any deviations in the delivery time due to the current situation. Information about the current delivery time can be found at www.nespresso.com.
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