Top 5 FAQ
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More than 90% of the issues with the Nespresso machines are solved by following the troubleshootings available on this page.
If the issue persists, you can count on our specialists at your service by contacting our livechat or phone 0800 7777 737, 24/7.Did this answer your question? If not, feel free to contact us via WhatsApp or Chat through the tab "Contact/FAQ, we will be pleased to help you.
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You can track your online order through our website, click here.
Just enter your email address and password in the fields Order and then click Login.
Then, by clicking Order (Next Step) you will have access to the page where you can access the tab My Account and then Follow-up on my orders.
If you can not track your order this way do not hesitate to contact us via toll free phone 0800 7777 737 (24 hours a day, 7 days a week) or via email.
Did this answer your question? If not, feel free to contact us via WhatsApp or Chat through the tab "Contact/FAQ, we will be pleased to help you.
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The deadlines indicated below should only be considered for orders
placed until 12:00. After this time, please, add 1 business day to the delivery time.Capitals of the following states:
- SP e RJ: 3 dias úteis;
- DF, ES, MG, GO, MS, PR e SC: 4 dias úteis;
- AL, CE, BA, SE, PE, PB, RN e RS: 5 dias úteis;
- PI, MA, TO e MT: 7 dias úteis;
- AM, AC, AP, PA, RR e RO: 9 dias úteis;
For other cities, add 03 working days to the aforementioned
deadlines.Did this answer your question? If not, feel free to contact us via WhatsApp or Chat through the tab "Contact/FAQ, we will be pleased to help you.
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On the website, the means of payment are accepted:
PIX, Boleto Bancário, Carteiras Digitais (Apple Pay e Google Pay), Cartões de crédito (Bandeiras Visa, MasterCard, AMEX e Diners Club) e Paypal (Bandeiras Visa, MasterCard, Elo, AMEX, Hiper e Hipercard).
We have the availability of installments of purchases up to 10x without interest.
Conditions:- Up to R$99 a vista 1x
- From R$100 to R$149,00 in up to 2x..
- From R$150,00 to R$199,00 in up to3x.
- From R$200,00 to R$249,00 in up to4x.
- From R$250,00 to R$299,00 in up to5x.
- From R$300,00 to R$349,00 in up to6x.
- From R$350,00 to R$399,00 in up to7x.
- From R$400,00 to R$449,00 in up to8x.
- From R$450,00 to R$499,00 in up to 9x.
- Acima de R$500,00 até 10x.
At Boutiques, you can use (PIX, Cartões de crédito e Carteiras virtuais (Apple Pay, Samsung Pay e Google Pay).Did this answer your question? If not, feel free to contact us via WhatsApp or Chat through the tab "Contact/FAQ, we will be pleased to help you.
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Nespresso has a wide selection of coffees in the original line, listed below:
Ispirazione Italiana Intensos - R$ 3,20 e a caixa R$ 32,00
Ispirazione Palermo Kazaar, Ispirazione Napoli, Ispirazione Venezia, Ispirazione Ristretto Italiano, Ispirazione Firenze Arpeggio, Ispirazione Roma, Ispirazione Genova Livanto.
Ispirazione Italiana e Espresso Descafeinados - R$ 3,30 e a caixa R$ 33,00
Arpeggio Descafeinado, Ispirazione Ristretto Italiano Descafeinado, Volluto Descafeinado.
Master Origin - R$ 3,70 e a caixa R$ 37,00
India, Indonesia, Colombia e Nicarágua.
World Exploration Lungo - R$ 3,50 e a caixa R$ 35,00
Tokyo Lungo, Stockholm Lungo, Cape Town Envivo Lungo,Vienna Linizio Lungo, Shanghai Lungo e Buenos Aires.
World Exploration Espresso - R$3,40 e a caixa R$ 34,00
Rio de Janeiro Espresso, Istanbul Espresso, Paris Espresso
Espressos - R$3,20 e a caixa R$ 32,00
Capriccio, Volluto, Cosi.
Barista Creations - R$ 3,70 e a caixa R$ 37,00.
Caramello, Cioccolatino, Vaniglia, Chiaro, Scuro e Corto.
To learn more and purchase our coffees click here.
Did this answer your question? If not, feel free to contact us via WhatsApp or Chat through the tab "Contact/FAQ, we will be pleased to help you.