Click here to learn about the various after-sales services Nespresso Professional offers.
Reply maximum within 48 working hours. Replacement machine during repair. Maintenance for your machine. Also, we are available from Monday to Sunday, from 9 am to 7 pm on free phone 800 211 221.
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You are welcome to change your access details at any time. You will first need to log in to your account. Please then click on the ‘My account’ link at the top of the page, then click on ‘My Company Information’ and finally ‘Edit my information.’
There you can change the company name we have set on the website, the contact name and the e-mail address used to log in.
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Click here and discover our machines for professional solutions.
To read about our prices and conditions, fill in this formor call free phone 800 211 221, and one of our specialists will inform you on the solutions best suited to your needs.
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You can request your invoices through our Live Chat, by writing here or by calling free phone 800 211 221.
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Sale of Nespresso professional coffee machine with two-year guarantee. Operating: Free installation of the Nespresso Professional coffee machine, with full maintenance included. Installation of a Nespresso Professional machine on your premises for own use under a rental agreement. To request more information, please contact us through this form or call us free on 800 211 221 or through our livechat (from 9h00 to 19h00 from Monday to Friday).
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Contact one of our sales advisers free on 800 211 221 or complete this form
We will be delighted to provide you with information about our machines, services and the best type of contract to cover your requirements.
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All prices exclude VAT.
For further information about taxes or types of contract, contact us on free phone 800 211 221, on livechat or here.
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You are welcome to change your access details at any time. You will first need to log in to your account. Please then click on the ‘My account’ link at the top of the page, then click on ‘My Company Information’ and finally ‘Edit my information.’
There you can change the company name we have set on the website, the contact name and the e-mail address used to log in.
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In order to register, please scroll to the top of the page. In the upper-right, between the Login boxes and the Shopping bag link, you will see the ‘Register’ link.
You may click on it or go directly to the registration page by clicking here.
If you have already registered, please instead log in by placing your details in the login fields and clicking the ‘OK’ button.
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Click here to access the form and fill in your contact details. One of our coffee specialists will contact you to offer you the solution best suited to your business.
*Also, if your work centre has more than 15 employees, we can offer you a free tasting
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Consult the various Nespresso Professional delivery services here.
Delivery in Región Metropolitana: 3 to 5 working days.
Delivery in other Regions: 5 to 10 working days.
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Sale of Nespresso professional coffee machine with two-year guarantee. Operating: Free installation of the Nespresso Professional coffee machine, with full maintenance included. Installation of a Nespresso Professional machine on your premises for own use under a rental agreement. To request more information, please contact us through this form or call us free on 800 211 221 or through our livechat (from 9h00 to 19h00 from Monday to Friday).
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Nespresso Professional specialises in covering the needs of offices, companies, cafés, restaurants and hotels.
Nevertheless, if you would like to order Nespresso Professional coffee capsules, you can contact us here ,by free phone on 800 211 221 or through livechat here on our website.
We will be delighted to provide you with information about our machines, services and the best type of contract to cover your requirements.
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Our representatives are happy to discuss the possibility of a coffee tasting or even a trial when they contact you.
We want you to be sure that the choice you make is the right one for your needs.
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You can request your invoices through our Live Chat, by writing here or by calling free phone 800 211 221.
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You may find your membership number on every invoice you receive from us. You may also find it on our website when logged in by clicking on the ‘My account’ link at the top of the page then clicking on ‘My Company Information.’
Please keep your membership/customer number to hand when you contact us so we may assist you as quickly as possible.
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We do everything we can to make sure you receive your order within two working days.
Deliveries are made between 9.00h and 19.00 h and, if you are not there, the courier company will leave an attempted delivery note.
Track your order here or contact us directly though the livechat or call free phone 800 211 221.
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It’s as easy as accessing our web page and enter your data, including your Member number, post code and email address.
Now you can place your orders online at https://www.nespresso.com/pro/es/en/ with your registration data (email address and password).
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It’s as easy as accessing our web page and enter your data, including your Member number, post code and email address.
Now you can place your orders online at https://www.nespresso.com/pro/es/en/ with your registration data (email address and password).
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Just enter the email that you use for your Nespresso Professional orders here.
You will receive an email to create a new password.
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Click here to learn about the various after-sales services Nespresso Professional offers.
Reply maximum within 48 working hours. Replacement machine during repair. Maintenance for your machine. Also, we are available from Monday to Sunday, from 9 am to 7 pm on free phone 800 211 221.
Did this answer your question? If not, ask us your question, we will be pleased to help you.
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Click here to go to a series of videos that explain how to descale your Nespresso Professional machine very simply.
Please, remember that we will be delighted to help you. Just call us free on 800 211 221 or contact us on our livechat.
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The removable external spare parts for our professional machines should be hand washed rather than put through a dishwashing environment. Cleaning them in a dishwasher can potentially cause warping and breakage. Replacement of these items will always be at the member’s expense.
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Click here and discover our machines for professional solutions.
To read about our prices and conditions, fill in this formor call free phone 800 211 221, and one of our specialists will inform you on the solutions best suited to your needs.
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Fair trade is a very important aspect of our corporate policy.
We work hard to obtain 100% sustainable coffee, to recycle 100% of our capsules and to achieve 100% carbon neutral emissions.
Click hereto know everything about our commitment to offer a sustainable coffee.
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The Positive Cup is our programme and our commitment to obtaining a 100% sustainable coffee. Learn about our programme here.
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If your question is not listed please click here to contact us by phone or email.