前5常见问题
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We will, at our discretion, accept returns or exchange of goods (excluding coffee & other consumables) within 7 days from goods receipt only if:
(1) the product is damaged before receipt of the same by you, or (2) there is a discrepancy between ordering and delivery, and provided always
that (i) such product is still in its original package, and (ii) is accompanied by the relevant original invoice issued within the same country.
For food safety requirements, no refund or exchange will be given for consumables (e.g. coffee and sugar).Did this answer your question? If not, ask us your question, we will be pleased to help you.
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We can provide you with the halal certificates. For details, please reach out to us at 1800 80 6507 or email professional.malaysia@nespresso.com.
Did this answer your question? If not, ask us your question, we will be pleased to help you.
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Enjoy free delivery with minimum 6 boxes (300 capsules).
Did this answer your question? If not, ask us your question, we will be pleased to help you.
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If you want to become a business customer, Please fill in the contact form here. We will get in contact with you as soon as possible.
Did this answer your question? If not, ask us your question, we will be pleased to help you.
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Please ensure that you have a Nespresso Professional online account before placing your order on the website.
1. On the Nespresso Professional website, click on 'Quick Order' located at the top right of the page.
2. Login to your account. If you do not have an online account, please register for one.
3. Choose your desired coffee and/or accessories.
4. Click on 'Proceed to Order' when you are ready to place your order.
5. Choose your delivery and payment method and review your order. If everything is correct, click on 'Place Order' to confirm your order. You will receive an order confirmation email shortly.Did this answer your question? If not, ask us your question, we will be pleased to help you.
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