Top 5 FAQ
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Our coffee capsules are designed for 1 single extraction in its corresponding measure. You can find capsules of different sizes to choose the amount of coffee you want to enjoy with a single extraction.
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Please consult your user manual to restore the factory settings of your machine; that is, the recommended water measurements.
here related information according to the model of your machine
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To obtain assistance with your machine, click here, select the model of your machine and you will find step-by-step instructions and simple guides to solve the most frequent questions or problems:
- User manual
- Instructions guide
- Tutorial videos
- Troubleshooting guide
- Technical specifications.
In case you need personalized assistance, Nespresso is at your disposal by calling 01 800 752 2415, Monday to Sunday from 6 am to 11 pm every day of the year.
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Nespresso has no plans to add tea pods or hot chocolate. We will continue to make Limited Editions and Barista Creations with new essences available to you throughout the year. The highest priority for Nespresso is sourcing the highest quality coffee beans and providing unique espresso blends to our members around the world.
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Nespresso recommends descaling the machine regularly, every 6 months or when 300 capsules are consumed (whichever comes first). Over time, the water used during coffee brewing can cause internal mineral build-up, which can affect flow, temperature, and overall machine performance.
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