Nespresso professional coffee capsules are made of composite material (aluminum foil and plastic). Aluminum capsules are functional and respect the environment. They keep the aroma and taste of coffee inside the capsule, so each cup has a consistent quality. The aluminum capsule protects coffee from external influences such as air, light and moisture and nothing can reduce its quality. It is a packaging material commonly used in the food industry and is 100% recyclable.
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One coffee capsule contains from 6 till 6,3 grams of coffee (according to the capsule type).
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Basically there´s no difference and all coffees are taken from the same farmers they are part of the Nespresso Sustainability Program (more than 75 000 farmers). Due to this program the coffee is under the careful control whether it is used for blends for professional (professional line) or home (original line) capsules. In many blends you can find similarity in flavors, but due to a lower sellection of capsules in professional line is the range more appealing to a wider range of customers.
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We will be happy to process your order when using an e-mail nespresso.czech@nespresso.com or by calling our Coffee Service 800 26 70 70 free line, from 06:00 until 22:00, 7 days a week.
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We recommend you to descale your machine as soon as possible when the signalization is shown. You can also find the recommendation for your machine in the manual.
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Order
We will be happy to process your order when using an e-mail nespresso.czech@nespresso.com or by calling our Coffee Service 800 26 70 70 free line, from 06:00 until 22:00, 7 days a week.
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One coffee capsule contains from 6 till 6,3 grams of coffee (according to the capsule type).
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The shelf life of Nespresso capsules is 12 months. During this period Nespresso guarantee the preservation of all aromas. After that time, the coffee is not considered as a health risk, but some of the aromas might be lost.
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Yes, Nespresso offers also short-term loan of the machine from professional line.
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Basically there´s no difference and all coffees are taken from the same farmers they are part of the Nespresso Sustainability Program (more than 75 000 farmers). Due to this program the coffee is under the careful control whether it is used for blends for professional (professional line) or home (original line) capsules. In many blends you can find similarity in flavors, but due to a lower sellection of capsules in professional line is the range more appealing to a wider range of customers.
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Delivery
All the orders are processed by DPD and PPL logistic companies. Unfortunately, it´s not possible to pick up your order outside the delivery points of those two companies.
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All the orders are processed within the second working day in case the order has been placed until 7 pm. Our logistic partners reserve the right to extend this time limit by one working day in case of any complications on their side.
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Machine Assistance
In case you need the manual for your coffee machine, please contact our Coffee Service free line 800 26 33 33, from 06:00 until 22:00, 7 days a week, where we will assist you and send you the requested manual by post or by email.
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Please contact our Coffee Service free line 800 26 33 33 available from 06:00 until 22:00, 7 days a week or use an e-mail nespresso.czech@nespresso.com
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For a milk recipes we recommend to use pasteurized, semi-fat or full-fat chilled milk.
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If necessary, Nespresso will pick up your coffee machine on an agreed date and will lend you one for the duration of the repair. In Prague and Brno we can arrange the arrival of the service within two hours after receiving your request.
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We recommend you to descale your machine as soon as possible when the signalization is shown. You can also find the recommendation for your machine in the manual.
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Recycling
Nespresso cups are made of paper and the cups for them are plastic.
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Nespresso professional coffee capsules are made of composite material (aluminum foil and plastic). Aluminum capsules are functional and respect the environment. They keep the aroma and taste of coffee inside the capsule, so each cup has a consistent quality. The aluminum capsule protects coffee from external influences such as air, light and moisture and nothing can reduce its quality. It is a packaging material commonly used in the food industry and is 100% recyclable.
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Nespresso capsules are recycled in cooperation with EKO Logistics company in Týnec nad Labem. EKO Logistics owns their own separation line where coffee and aluminium are separated. After separation the waste is passed on to processing.
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Register
The registration can be done by phone on our Coffee Service free line 800 26 70 70, 24/7, or via e-mail on nespresso.czech@nespresso.com. Based on your request, we will send you an e-mail for your access setting.
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