Top 5 FAQ
Contact our Customer Service Department directly by calling 900 259 259 to receive detailed information about the status of your promotion.
You also can check the status of your promotion on the website www.promocionesnespresso.com.
Click here and find some assistance videos for your Nespresso machine.
Furthermore you have a Technical Support Service at your disposal 24 hours a day 7 days a week.
- Free phone 900 259 259 (option 3).
- Technical diagnostic.
- Advises on the use and maintenance of your machine.
- Shipping of the principal spare parts of your machine.
Same Day Delivery: Place your order before 4 pm and receive it the same day from 7 pm to 10 pm. This service has a cost of €6. (And now free delivery for orders of 100 capsules or more).
Standard: Deliveries in 24/48 working hours if you place your order from Monday to Friday before 7 pm. The service costs €4. Free delivery in online orders of 100 or more capsules.
Pick-up Points: Collect your parcels at a pick-up point near your home. This service costs €4. Free delivery in orders of 100 capsules or more.
Scheduled Delivery: Choose the time slot within which you would like to receive your order. Place your order using this service by 12 noon and your order will be delivered the next day. This service costs €5.50.
Express Delivery: Receive your Nespresso order in 2 hours. This service costs €8. (And now free delivery for orders of 100 capsules or more).
Find out more about our different delivery options here.
Buy a Nespresso machine until the 24th of June 2019 and enjoy the following offer:
- € 50 direct discount if you purchase 150 coffee capsules and any Nespresso machine in the same order.
- € 70 direct discount if you purchase 300 coffee capsules and any Nespresso machine in the same order.
The conditions of this offer and your new Nespresso coffee machine here.
- Go to www.nespresso.com. (Do not forget to choose Spain as your country at the top of the page)
- Click the drop down on "Please sign in to your account" and click "Register Now" below.
- Then enter your personal information and select "Yes, I do have a Nespresso membership number"
- Enter the required information: your membership number and postal code and click on "CONTINUE".
After this, you will be able to order online by just entering your email address and password.