Top 5 FAQ
Click here to learn about the various after-sales services Nespresso Professional offers.
- Reply maximum within 48 working hours.
- Replacement machine during repair.
- Maintenance for your machine.
Also, we are available from Monday to Saturday, from 8 am to 7 pm on free phone 900 11 00 20 or on our livechat from Monday to Friday from 8 am to 7 pm.
We are currently converting the dispatch of our invoices to paper-free invoice.
Once this is selected, you will receive the invoices of your future orders by e-mail. For previous purchases, please contact us through our Live Chat, by writing here or by calling free phone 900 11 00 20.
If you wish, as a Nespresso Professional Member, you can receive emails with our new promotions.
Discover our promotions and personal offers by registering at our web page.
You can also enquire about our promotions through our livechat, by calling the free pone number 900 11 00 20 or by sending an email here indicating your Member number.
Nespresso Professional specialises in covering the needs of offices, companies, cafés, restaurants and hotels.
Nevertheless, if you would like to order Nespresso Professional coffee capsules, you can contact us here ,by free phone on 900 11 00 20 or through livechat here on our website.
We will be delighted to provide you with information about our machines, services and the best type of contract to cover your requirements.
- Sale of Nespresso professional coffee machine with one-year guarantee (two years for machines bought before the 1st of January of 2021).
- Operating: Free installation of the Nespresso Professional coffee machine, with full maintenance included.
- Installation of a Nespresso Professional machine on your premises for own use under a rental agreement.
To request more information, please contact us through this form or call us free on 900 11 00 20 or through our livechat (from 8 am to 7 pm from Monday to Friday).