Top 5 FAQ
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Vertuo recognizes the unique barcode of the capsule with just one touch of a button and brews the coffee according to the extraction recipe set in the barcode, adjusting rotation speed, water quantity, temperature, and more.
With its innovative Centrifusion rotation extraction, it creates coffee with rich crema and deep body, allowing you to enjoy five different coffee styles according to your preference.
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If you wish to cancel an internet order, please contact the Nespresso Club with you order reference number immediately.
If the order is processed before you contact the Nespresso Club (080-734-1111/ 365 Days, 9 to 18, toll-free), you can return the items order. Please contact the Nespresso Club for our returns policy.
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Please correct capsules after tasting and request for correction when you order.
080-734-1111, 24/7),
on-line.
080-734-1111, 24/7),
on-line.
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When selling imported electronics, only products with the certificate of electric safety can be imported.
In this case, Nespresso coffee machines rated 220V/60Hz can cause accidents as an uncertified product if products that are not certified are repaired and problems occur.
Different from PCs or other electronics, coffee machines do not have a separate power converter and 220V/60Hz electricity is supplied directly.
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The Nespresso Korea has a commitment to provide the best possible delivery service.
[Next Day Delivery]
Next day delivery service in Seoul and 6 metropolitan areas* only and 48hours delivery service in elsewhere are available if you order before 5PM during weekdays.- Seoul, Incheon, Daejeon, Gwangju, Ulsan, Daegu, Busan
- The service is not available during holiday season[Sunday Special Delivery]
This service is available in Seoul, Gyeonggi, Incheon only if you order between Friday 5PM and Saturday 5PM.
Contact the Nespresso Club (080-734-1111) to request
Additional fee - 5,000KRW will be applied.
If you have any further questions, contact the Nespresso Club on: 080 734 1111 (toll free from any landline) and receive delivery support.