Top 5 FAQ
Please visit our support page for machines for cleaning instructions or manuals of your coffee machine. Here you can find all information you need on maintaining your Nespresso Professional coffee machine. If you prefer personal contact, you can call our Technical Service at 0800 024 80 10 (toll-free). Our Coffee Specialists are happy to answer your questions every working day from 08:00 till 19:00.
Please call our Technical Service at 0800 024 80 10 (toll-free) if your machine is reporting a fault. Our Technical Service is available on working days between 8:00 and 19:00 to help you using your machine.
When you get in contact with us for technical support, please stay near your coffee machine. Some problems can immediately be solved by telephone.
It is unfortunately not possible to send a mechanic for maintenance and repair at external locations. It is only possible to pick the machine up and offer our service in our service center. Please contact our Technical Service for more assistance.
You can order our coffees exclusively through Nespresso Professional in two ways:
- at our website www.nespresso.com/pro. Please create a Nespresso Professional account first.
- at our telephone number 0800 024 80 10 (toll-free). Our Coffee Specialists are happy to answer your questions every working day from 08:00 till 19:00.
You can place an order 24 hours a day using your personal customer number.