Top 5 FAQ
Our passion is the production of premium portioned coffee, providing perfect in-cup quality each and every time. We don’t currently have any plans to introduce tea, hot chocolate or chai capsules to our Coffee range.
We do offer Limited Edition and flavoured Variations throughout the year that you can enjoy.
You can also explore the Nespresso Recipes site for ideas on serving suggestions and creative coffee styling.
Coffee blends are packaged in what we refer to as sleeves. A sleeve contains 10 capsules of a particular blend.
The prices you see on the website and app are per capsule and vary depending on the blend. Prices of coffee assortment packs are shown per pack and are reflective of the blends within each assortment pack. Click here to see current capsule prices.
You can purchase capsules in any of our Boutiques, on our website, directly through Nespresso on 0800 234 579 (toll-free), and on our Android and iOS apps (available on Google Play and App store).
Espresso and Lungo are the two main coffee extraction sizes used with the Nespresso system.
An Espresso is a 40 mL shot of coffee (small cup button) and contains coffee of a finer grind.
A Lungo is a 110 mL shot of coffee (the large cup button). The Lungo capsules contain coffee of a coarser grind.
Extracting at the recommended level prevents over-extraction. You can find out more about this in the FAQ below.
Your Nespresso order can be delivered to your preferred address within New Zealand using one of a variety of delivery options.
These are dependent on where you are located.
You can view all of the options available to you and their conditions on the Delivery Services page.
Nespresso partners with different brands for the manufacturing of machines. This has allowed us to create a broader variety of sophisticated machines that suit our Members’ tastes and aesthetic preferences.
All machine models are mechanically identical, with just stylistic differences.