Top 5 FAQ
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If your machine is already out of the warranty period, you can repair it for a fee. Nespresso proposes repair amounts depending on the type of device as below:
250 PLN gross - for coffee machines:
Essenza, Inissia, Pixi, Prodiggio, U, U&Milk.
270 PLN gross - for coffee machines:
Citiz, Citiz&Milk, Prodigio&Milk.
320 PLN gross - for coffee machines:Atelier, Barista, Creatista, Expert, Expert&Milk, Gran Maestria, Lattissima Plus, Lattissima Touch, Lattissima Pro, Lattissima Premium, Lattissima Gran, Lattissima One, Maestria.
400 PLN gross - for coffee machines:
Creatista, Vertuo.
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Contact the Nespresso Club Technical Department as soon as possible at the toll-free number: 800 51 52 53, open from 08.00 until 20.00, 7 days a week.
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Please send a request to our email address: klub@nespresso.com. The Subscription will be closed within 3 business days. You can also try to cancel your SUBSCRIPTION & YOU in the My Nespresso Subscription tab.
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In the case of problems with logging in to Nespresso Internet shop, first use the option of password reminder by clicking: Password forgotten? If the problem still occurs, call the toll-free number: 800 51 52 53 to get consultants' assistance. Our helpline at: 800 51 52 53 is open from 08.00 until 20.00, 7 days a week.
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Contact the Nespresso Club Customer Service as soon as possible at the toll-free number: 800 51 52 53, open from 08.00 until 23.00, 7 days a week. A consultant will redirect your order to the new address, if possible.
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