Concerning coffee, the minimum order is 200 capsules due to packaging and transportation.
For acessories or other products, there are no minimum quantities.
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To know how to become a Nespresso Professional Customer, please fill in the form in our website on https://www.nespresso.com/pro/pt/pt/professional-contactus or call us by dialling out toll free number 800 785 785. A Nespresso Sales representative will contact you shortly to answer your questions.
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Becoming a Nespresso Professional Customer will allow you to have access to several benefits, such as:
Recognition and customer awareness for the Nespresso brand
Sustainable coffee quality
A range of products designed for professionals with dedicated coffee, solutions and machines adapted to your specific business needs
Easy to use equipments
Coffee expertise and comercial advise
Zero waste, high effiency and almost noiseless machines
A unique after sales service, available 24/7
Free shipping and personalized delivery in all your orders
Toll-free and dedicated number, with coffee specialists dedicated to Nespresso Professional
Recycling service for your capsules
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Please call us using our toll free number 800 75 785 (Monday to Friday, from 9am to 8pm) or send us an email to Pro.Portugal@nespresso.com.
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Nespresso Professional has a complete machine range, appropriate to each business solution. In order for us to present you the equipment that better meets your Company needs, please contact us using our toll free number 800 75 785 (Monday to Friday, from 9am to 8pm) or send us an email to Pro.Portugal@nespresso.com.
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Coffee
Each Nespresso Professional coffee has its own caracter and personifies the specificities of its aromas and origins. Nespresso Professional has 14 coffee varieties divided in six ranges: Ristretto (25 ml), Origins (25 ml, 40 ml, 110 ml), Espresso (40 ml), Lungo (110 ml), Decaffeinato (40 ml and 110 ml) and Flavored (40 ml).
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Ristretto is a coffee extracted in a 25ml cup. Powerful and contrasted, the rich taste of a true ristretto packs a coffee punch. Enjoy first thing in the morning or after a meal: Nespresso's ristretto's combine flavor intensity with character. Serve in a typical small ristretto cup and experience coffee in its purest form. Typically drunk black, simple or with a dash of sugar, to taste.
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Nespresso Professional has 14 different coffee varieties, divided into 6 ranges:
Ristretto - with Ristretto and Ristretto Intenso
Origins - with Origin India, Origin Guatemala, Origin Brasil and Peru Organic
Espresso - with Espresso Forte and Espresso Leggero
Lungo - with Lungo Forte and Lungo Leggero
Decaffeinated - with Espresso Decaffeinato and Lungo Decaffeinato
Flavored - with Espresso Vanilla and Espresso Caramel (natural flavouring, no allergenics)
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An Espresso is a coffee extracted as 40ml in a cup. Wake up to a delicious espresso: a dose of quality Arabica and Robusta to deliver the perfect cup. The Nespresso system draws on the Brand's 25 years of coffee expertise and is designed to expertly extract the ground coffee beans, brewing up a deep and rich cup of Coffee topped with a smooth, thick crema.
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A Lungo is extracted as a 110ml coffee. A lungo coffee is a longer-style espresso and Nespresso'sLungo coffee capsules guarantee flavor to the last drop. Lungo Coffees are rich in aromas and can be enjoyed tall and black, or mixed with milk.
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None of the Nespresso coffees, not even the Flavored range, contains allergens such as gluten, lactose or nuts.
Flavored are 100% allergen free. They are based on the EspressoForte coffee and are enriched with natural aromas with no added sugar or preservatves.
All of the non-flavored Nespresso coffees, Professional and at-home lines, contain 100% coffee and are hermetically sealed in order to prevent exposure to air and moisture. Terms such as malt, milk or cocoa refer to he aromatic profile (that naturally occurs in the bean) and do not refer to physical elements within the capsule.
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All aromas are extracted from natural ingredients.
The aromas we use in our flavored coffees were certified and evaluated as not representing any health risk by the European Food Safety Authoriy (EFSA). We do not use any substance forbidden by European Union.
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Information
Yes, you may.
Nespresso Professional has a personalized renting service with machines and acessories. In order to better service you, it is necessary to submit your request with at least 4 days in advance of the day of your event. After receiving it, Nespresso will propose you the best solution to better meet your needs. Please fill in the form in our website on https://www.nespresso.com/pro/pt/pt/professional-contactus or call us by dialling out toll free number 800 785 785. A Nespresso Sales representative will contact you shortly to assist you.
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To create your Nespresso Professional account, please fill in the form in our website on https://www.nespresso.com/pro/pt/pt/professional-contactus or call us by dialling our free number 800 785 785. A Nespresso Sales Representative will contact you shortly to assist you.
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To know how to become a Nespresso Professional Customer, please fill in the form in our website on https://www.nespresso.com/pro/pt/pt/professional-contactus or call us by dialling out toll free number 800 785 785. A Nespresso Sales representative will contact you shortly to answer your questions.
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In order to better meet your needs, please call us using our toll free number 800 75 785 (Monday to Friday, from 9am to 8pm) or send us an email to Pro.Portugal@nespresso.com.
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Nespresso Professional capsules can be orderer exclusively through the website www.nespresso.com/pro or using our toll free number 800 75 785.
Nespresso Boutiques are intended for the at-home line.
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Nespresso Professional has a complete machine range, appropriate to each business solution. In order for us to present you the equipment that better meets your Company needs, please contact us using our toll free number 800 75 785 (Monday to Friday, from 9am to 8pm) or send us an email to Pro.Portugal@nespresso.com.
Did this answer your question? If not, ask us your question, we will be pleased to help you.
Becoming a Nespresso Professional Customer will allow you to have access to several benefits, such as:
Recognition and customer awareness for the Nespresso brand
Sustainable coffee quality
A range of products designed for professionals with dedicated coffee, solutions and machines adapted to your specific business needs
Easy to use equipments
Coffee expertise and comercial advise
Zero waste, high effiency and almost noiseless machines
A unique after sales service, available 24/7
Free shipping and personalized delivery in all your orders
Toll-free and dedicated number, with coffee specialists dedicated to Nespresso Professional
Recycling service for your capsules
Did this answer your question? If not, ask us your question, we will be pleased to help you.
My Order
In order to better meet your needs, please call us using our toll free number 800 75 785 (Monday to Friday, from 9am to 8pm) or send us an email to Pro.Portugal@nespresso.com.
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You can place your order directly in our website (click here), by our toll free number 800 785 785 (Monday to Friday, from 9am to 8pm) or by email: Pro.Portugal@nespresso.com
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You can contact directly our dedicated Specialists, through the toll free number 800 785 785, avialable in working days, from 9 am to 8 pm or by e-mail to Pro.Portugal@nespresso.com.
If you prefer, please fill the contact form available here.
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Concerning coffee, the minimum order is 200 capsules due to packaging and transportation.
For acessories or other products, there are no minimum quantities.
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My Machine
Please call us using our toll free number 800 75 785 (24/7) or send us an email to Pro.Portugal@nespresso.com.
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Please reset your equipment.
If the issue persists, please contact us using our toll free number 800 75 785 (24/7) or send us an e-mail to Pro.Portugal@nespresso.com. If you prefer, please fill in the form in our website on https://www.nespresso.com/pro/pt/pt/professional-contactus.
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The coin dispensers don't give change, being necessary to insert the exact amount.
If it's a base, please make sure there are coins inside for the necessary changes. If the issue persists, please contact us using our toll free number 800 75 785 (24/7) or send us an email to Pro.Portugal@nespresso.com.
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In the Nespresso Professional website (click here) you can watch several videos that can help you to optimize the usage of your machine and in the descalling process.
Simply choose your machine model and click on Assistance.
If you prefer, please contact us through our toll free number, 800 785 785 (24/7) or send us and e-mail to Pro.Portugal@nespresso.com.
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In the Nespresso Professional website (click here) you can watch several videos that can help you to optimize the usage of your machine and in the descalling process.
Simply choose your machine model and click on Assistance.
If you prefer, please contact us through our toll free number, 800 785 785 (24/7) or send us and e-mail to Pro.Portugal@nespresso.com.
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Intense coffees, besides having a higher roasting comparing to the mild ones, have also a thinner gringing, resulting in a longest extraction time - the water has a bigger resistance while crossing the ground coffee.
This happens with the purpose of making possible to extract all the coffee properties and have the perfect result in your cup.
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My online account
In order for us to create your online account, please call us using our toll free number 800 75 785 (Monday to Friday, from 9am to 8pm) or our email: Pro.Portugal@nespresso.com.
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Recycling & Aluminium
Nespresso capsules are made from aluminium – the best material to protect the freshness and quality of our coffees, which has the additional benefit of being infinitely recyclable.
Nespresso has been investing in its dedicated recycling scheme for more than 25 years. We are committed to making it as simple and convenient for allowing all our customers to recycle their capsules.
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You may use the recycling bag, exclusively developed for that effect and then give it back to the postman when he delivers you next order. You can also drop it off at your nearest Nespresso Boutique or bring your used capsules to one of our recycling collection points.
To know more about our Recycling program, click here. You can also call us using our toll free number 800 75 785 (Monday to Friday, from 9am to 8pm) or send us an email to Pro.Portugal@nespresso.com.
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Our recycled capsules go back into the aluminium value chain, where they are recycled into a range of uses – such as car engines, bicycles, computers, soda cans, or even new capsules.
We also re-use the coffee grounds to create nutrient-rich compost or green energy.
To know more about Nespresso's "Reciclaré Alimentar" Program, please click here.
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We use aluminium because it is the best material to protect the freshness, taste and quality of our coffees.
Aluminium is a naturally-occurring metal and is infinitely recyclable. Thanks to the aluminium, there is no need for additional over-packaging to protect freshness and taste. Recycled aluminium is extremely versatile. An estimated 75% of all aluminium ever produced is still in use today in a wide range of products, from food packaging to cars and computers, window frames to bicycles.
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Through the dedicated Nespresso scheme, used capsules are sent to our recycling facility and then:
They are shredded to separate the coffee grounds from the aluminium capsule
The coffee grounds are transformed into green energy or nutrient-rich compost
The empty capsules are heated to melt off the plastic coating and other materials
Once only pure aluminium remains, this is melted and recycle
To know more about Nespresso Recycling Program, please click here.
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We use a Life Cycle Assessment (LCA) approach to measure the environmental impact of our products. It shows that the greatest impacts are the processes of coffee farming, followed by the machine-use phase. Packaging is not the main driver of the environmental impact, it only comes third.
With the Nespresso precision consumption system, our customers only use the exact amount of water, coffee and energy needed to make one cup with no wasted resources - minimizing food, water and energy waste. The precise use of resources in a precision consumption system can actually reduce waste, and in many scenarios this more than compensates for the additional packaging used for portioned coffee.
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The Positive Cup
We believe that portioned coffee makes sense from a sustainability perspective. We use a Life Cycle Assessment (LCA) approach to measure the carbon footprint of our products.
We are working at all stages of our product life-cycle, from seed to sip, to reduce our environment impact. Since 2009, we have already reduced the carbon footprint of every cup of Nespresso by almost 20%.
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At Nespresso, we believe that each cup of coffee can, not only deliver a moment of pleasure, but also restore, replenish and revive environmental resources and communities. The Positive Cup’s overall vision is to create a cup of coffee that has a positive impact on the world.
As a company, sustainability is our way of doing business and is at the heart of everything we do. We understand and respect the responsibility that Nespresso has in creating a sustainable coffee economy and embed our best practice sustainability principles throughout our value chain, from the coffee cherry to the cup.
For more information about The Positive Cup, please click here.
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If your question is not listed please click here to contact us by phone or email.