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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Machine Support
The machine is on, but no water comes out. The capsule is not punctured. What can I do?
How can I restore the factory-programmed settings to my machine?
Can I take my Nespresso machine abroad?
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Accounting
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Orders & order follow up
I have received Damaged, Missing or Incorrect items in my order. What can I do?
Through what channels can I make purchases from Tierra del Fuego?
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Product Information
How many calories are in each Nespresso capsule?
What are the differences between Aeroccino+ and Aeroccino 3?
How can I track my order?
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Online Support
How can I place orders?
How do I change my Club account primary billing/ shipping address?
How do I change my Club account email address?
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Brand & Promotions
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Recycling
Are Nespresso capsules recyclable?
How can I recycle my used capsules?
How are Nespresso capsules recycled?
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Other
I would like to work for Nespresso. How can I apply?
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