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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Machine Support
Can I make a full cup of coffee with my Nespresso machine?
Can I take my Nespresso machine abroad?
I need technical assistance for my machine. What should I do?
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Accounting
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Orders & order follow up
I have received Damaged, Missing or Incorrect items in my order. What can I do?
Does Nespresso offer tea or hot chocolate capsules?
Which are the delivery fees and delivery time?
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Product Information
What decaffeination process does Nespresso use?
How can I track my order?
What are the differences between Aeroccino+ and Aeroccino 3?
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Online Support
How can I place orders?
How do I change my Club account primary billing/ shipping address?
How do I reset my Club account password?
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Brand & Promotions
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Recycling
Are Nespresso capsules recyclable?
How can I recycle my used capsules?
¿Recibo algún obsequio si reciclo mis cápsulas?
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Other
I would like to work for Nespresso. How can I apply?
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