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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
I am a private customer. How can I become a Nespresso Professional customer?
How can I become a Nespresso Professional customer?
I have already bought a Nespresso Professional machine. How can I create a Nespresso account?
How can I order capsules and accessories?
What is the cost for shipping?
When will my order be delivered?
Where can I register to order Nespresso Professional products online?
What payment options do I have when I order online?
How do I order on the Internet?
What can I do when my machine no longer works properly?
How do I descale my Nespresso Professional machine?
What can I do when my Zenius 100 no longer works properly?
What can I do if I have misplaced my invoice?
When will I receive my invoice?
What are the banking coordinates of Nespresso Austria?
How can I recycle my Nespresso Professional capsules?
Is Nespresso coffee Fairtrade-certified?
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