Jump to Content
Desactivate
Activate
mode Dyslexia
Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Brand & Promotions
How do I access the promotion sent to my email?
I think I received an email or a message on WhatsApp about a contest, what should I do?
Learn More
NESPRESSO | DISCOVERY
What is the Nespresso | Discovery program?
How does the discount from the Nespresso | Discovery program work?
What is the validity period of the Nespresso | Discovery program?
Learn More
Machine Support and Troubleshooting
Aeroccino - Why won't my Aeroccino froth?
Aeroccino - What does the blinking red light mean?
I need technical assistance for my machine. What should I do?
Learn More
Online Support
I cannot login to my account.
The site does not accept my card or will not let me finish the payment.
I encountered the error code 766
Learn More
Orders & order follow up
Does Nespresso offer free shipping?
What are the delivery times for orders?
My order has damaged, missing or incorrect items. What should I do?
Learn More
Nespresso Coffee
Does Nespresso offer tea or hot chocolate capsules?
How many calories does a Nespresso capsule contain?
How much caffeine is in each capsule?
Do Nespresso capsules contain any allergens or gluten?
Do Nespresso capsules have an expiration date?
Learn More
Vertuo Next
Learn More
Product Information
What is the difference between the Aeroccino Black and Aeroccino 4?
How long does the travel mug keep my drink warm?
How many capsules are in a sleeve or box?
Learn More
Recycling and Sustainability
How can I recycle my capsules?
Where can I drop off my used capsules for recycling?
How does Nespresso recycle the capsules?
Why does Nespresso use aluminum to pack their capsules?
Learn More
Boutiques Nespresso
What are the opening hours of the Nespresso Boutiques In Chile?
Learn More
Accounting
What payment methods does Nespresso Chile offer?
Learn More
Other
I would like to work for Nespresso. How do I apply?
Learn More
Did this answer your question? If not,
ask us your question
, we will be pleased to help you.