Jump to Content
Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
What happens if I use one of your capsules after the 12-month shelf life?
How much caffeine is contained in each capsule?
Does Nespresso offer tea or hot chocolate capsules?
Orders & order follow up
What is the minimum order for free delivery?
How can I order Nespresso capsules?
What is the delivery schedule?
How do I register as a Club Member?
I have relocated to/from another country. How do I migrate my account?
I already have a Club membership number. How do I register?
I have received damaged/defective products. What should I do?
There is a change in the coffee taste of my capsules.
My machine broke down. How can Nespresso assist me?
How often should I descale my Nespresso machine?
Where can I find a manual for my machine?
Brand & Promotions
Does Nespresso offer Fair Trade coffee?
How can I submit a sponsorship request?
How can I recyle my capsules?
How does Nespresso recycle the capsules?
Can I bring my Nespresso machine abroad?
Did this answer your question? If not,
ask us your question
, we will be pleased to help you.