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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Orders & order follow up
Where can I purchase capsules?
When will I recive my order?
How can I track my order?
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Product Information
How many times can a capsule be used to make coffee?
Does Nespresso offer tea capsules or hot chocolate?
Do the Nespresso capsules contain allergens or gluten?
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Online Support
How to get my registration and password for the website?
I want to change my registration information
Where can I find my membership number?
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Machine Support
I have questions about the operation and / or maintenance of my machine
How often should I decalcify my machine?
Where do I get the manuals for my Nespresso machine?
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Recycling
Are Nespresso capsules recyclable?
How can I recycle my capsules?
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, we will be pleased to help you.