Jump to Content
Desactivate
Activate
mode Dyslexia
Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Orders & order follow up
Where can I purchase capsules?
When will I recive my order?
How can I track my order?
Learn more
Product Information
What is the decaffeination process that Nespresso uses?
How many capsules does a sleeve have?
Is Nespresso coffee kosher or halal?
Learn more
Online Support
How to get my registration and password for the website?
I want to change my registration information
Where can I find my membership number?
Learn more
Machine Support
My Nespresso machine does not make hot coffee. What I can do?
The measure of coffee in my cup is too short. What I can do?
I find water in the tray where the capsules fall. It is normal?
Learn more
Recycling
How can I recycle my capsules?
Are Nespresso capsules recyclable?
Learn more
Did this answer your question? If not,
ask us your question
, we will be pleased to help you.