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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Orders & order follow up
Does Nespresso offer free shipping?
Where can I purchase capsules?
When will I recive my order?
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Product Information
Does Nespresso offer flavored coffees?
How many capsules does a sleeve have?
How many times can a capsule be used to make coffee?
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Online Support
How to get my registration and password for the website?
I want to change my registration information
Where can I find my membership number?
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Machine Support
The measure of coffee in my cup is too short. What I can do?
I have questions about the operation and / or maintenance of my machine
I find water in the tray where the capsules fall. It is normal?
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Recycling
How can I recycle my capsules?
Are Nespresso capsules recyclable?
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