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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
How do I get help with my Nespresso machine?
Where can I find the serial number of my machine?
How often do I need to descale my machine?
How do I receive my invoice?
Nespresso bank details.
Why does not my credit appear on my invoice?
Orders & order follow up
What kind of delivery options does Nespresso offer?
What is the delivery time when choosing Home Delivery?
Is it possible to have a standing order of Nespresso coffee?
What is included in your Welcome offer?
Does Nespresso have chocolate capsules?
What is the expiration date of Nespresso capsules?
Why can´t I pay by invoice when placing my first order online?
I´ve asked for a new password, but no link is sent to me?
I have forgotten my password, what should I do?
How do I get in contact with Nespresso Professional?
How do I order capsules to a different country?
Where can I find the Nespresso Boutiques?
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