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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Is there a minimum order size?
How can I place an order from the Nespresso Professional website?
Can I purchase Nespresso Professional capsules at one of your Boutiques?
What delivery options are available?
What is the cost for shipping?
How long does it take to receive an order?
How do I descale my coffee machine?
My coffee machine needs to be serviced or has an error. What should I do?
How often should I descale my coffee machine?
Can I recycle Nespresso Professional capsules and Nespresso in-home capsules together?
How do I recycle used Nespresso capsules?
Can I attach multiple email addresses to one online account?
What should I do if I get an error message when I try to log in?
How do I change my email address / login details?
BECOMING A BUSINESS CUSTOMER
How can I become a business customer and order machines, capsules and accessories for my company?
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