Jump to Content
Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Is there a minimum order size?
Can I purchase Nespresso Professional capsules at one of your Boutiques?
Will Nespresso ever be sold in supermarkets or grocery stores?
What delivery options are available?
What is the cost for shipping?
How long does it take to receive an order?
How do I descale my coffee machine?
My coffee machine needs to be serviced or has an error. What should I do?
How often should I descale my coffee machine?
Can I recycle Nespresso Professional capsules and Nespresso in-home capsules together?
How do I recycle used Nespresso capsules?
What should I do if I get an error message when I try to log in?
How can I reset my password if I have forgotten it?
Can I attach multiple email addresses to one online account?
BECOMING A BUSINESS CUSTOMER
How can I become a business customer and order machines, capsules and accessories for my company?
Did this answer your question? If not,
ask us your question
, we will be pleased to help you.