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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
ORDERS
Is there a minimum order size?
How can I place my order?
How can I place an order from the Nespresso Professional website?
Learn more
DELIVERY
What is the cost for shipping?
How long does it take to receive an order?
What delivery options are available?
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MACHINE ASSISTANCE
How do I descale my coffee machine?
My coffee machine needs to be serviced or has an error. What should I do?
How often should I descale my coffee machine?
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RECYCLING
Can I recycle Nespresso Professional capsules and Nespresso in-home capsules together?
How do I recycle used Nespresso capsules?
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WEBSITE
Can I attach multiple email addresses to one online account?
How do I change my email address / login details?
What should I do if I get an error message when I try to log in?
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BECOMING A BUSINESS CUSTOMER
How can I become a business customer and order machines, capsules and accessories for my company?
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