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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
How do I register for the Nespresso machine campaign?
How often do I need to descale my machine?
How do I get help with my Nespresso machine?
My coffee does not get hot enough?
How do I receive my invoice?
Nespresso bank details
Why does not my credit appear on my invoice?
Orders & order follow up
How do I track my order?
What delivery options does Nespresso offer?
What is the minimum order?
Member and benefits
Where can I find my status?
What do I need to do to tier up?
Will the benefits be permanent?
What is the expiration date of Nespresso capsules?
Why is there a price difference between Vertuo - and Original coffees?
How much caffeine do the Vertuo capsules contain?
I´ve asked for a new password, but no link is sent to me?
I cannot order through the App, what is wrong?
I get an error message online, what does it mean?
How do I get in contact with Nespresso Professional?
Where can I find the Nespresso Boutiques?
Where can I buy a gift card?
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