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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
My coffee does not get hot enough?
How often do I need to descale my machine?
What is my machine warranty?
How do I receive my invoice?
Nespresso bank details
Why does not my credit appear on my invoice?
Orders & order follow up
What delivery options does Nespresso offer?
How do I track my order?
What is the minimum order?
Member and benefits
Why did I not receive a free descaling kit after I bought 1000 capsules?
How does Nespresso handle personal data?
Where can I find my status?
How can I recycle used Nespresso coffee capsules?
What is the expiration date of Nespresso capsules?
What are the content of the capsules?
I´ve asked for a new password, but no link is sent to me?
Why can´t I pay by invoice when placing my first order online?
I get an error message online, what does it mean?
How do I get in contact with Nespresso Professional?
I have a gift card or want to buy a gift card.
Where can I find the Nespresso Boutiques?
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