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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
How do I register for the Nespresso machine campaign?
How do I get help with my Nespresso machine?
The capsules is not being perforated
How often do I need to descale my machine?
Nespresso bank details
How do I receive my invoice?
Why does not my credit appear on my invoice?
Orders & order follow up
What delivery options does Nespresso offer?
How do I track my order?
What is the minimum order?
Member and benefits
Where can I find my status?
What do I need to do to tier up?
Will the benefits be permanent?
How can I recycle used Nespresso coffee capsules?
What is the expiration date of Nespresso capsules?
What are the content of the capsules?
I´ve asked for a new password, but no link is sent to me?
I get an error message online, what does it mean?
Why can´t I pay by invoice when placing my first order online?
Where can I find the Nespresso Boutiques?
How do I get in contact with Nespresso Professional?
Where can I buy a gift card?
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