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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Product Information
What is the caffeine content of a Nespresso capsule?
Does a strong coffee according to the Nespresso intensity scale contain more caffeine than the lower intensity rating coffees?
How much coffee do the Nespresso capsules contain?
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Orders & order follow up
How many capsules are within a box? How many can I order?
What are the standard delivery costs?
What is the difference between the two courier companies?
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Online Support
How can I change my address?
How can I change my e-mail address?
I can't log in.What should I do?
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Machine Support
How often should I descale my Nespresso machine?
Aeroccino - How should I maintain my Aeroccino?
The coffee is not hot enough in the cup, what could be the reason?
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Recycling
How can I recycle Nespresso capsules
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