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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Information about professional products
Why are not the prices displayed on the website?
Where can I find your professional products?
How can I taste the Nespresso Professional products?
Where can I find my Nespresso customer number?
How can I become a B2B customer?
Is it possible to use the same e-mail address to create an account outside Romania?
Professional coffee machines
Service for the ES50, ES80 or ES100 type
I have a technical issue. Who can I call?
Can I benefit of service for the coffee machine without sendind the machine serial number?
How can I get a free delivery?
How can I check my order status?
What is the minimum order for professional capsules?
Can I offer the capsules in exhange of an amount of money?
I want the capsules to be taken for recycling. How can I do?
How do I request a copy invoice for my order?
How long does it takes until the money will be transferred into Nespresso account?
How can I get an account statement?
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