Jump to Content
Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
How much do the capsules cost?
What are the Limited Editions from Nespresso?
What is the difference between an 'Espresso' and a 'Lungo' blend?
Orders & order follow up
How can I order Nespresso capsules?
Where can I buy Nespresso machine?
Is there a Nespresso Boutique in Thailand?
How do I register as a Club Member?
I already have a Club membership number. How do I register?
Where can I find my Club membership number?
I have received damaged/defective products. What should I do?
There is a change in the coffee taste of my capsules.
How long is the Nespresso warranty?
Is warranty applicable in Thailand or my Nespresso machine purchased overseas?
Where can I find my machine serial number?
Brand & Promotions
What does Nespresso 15 sleeves Welcome offer include?
How can I submit a sponsorship request?
How does Nespresso recycle the capsules?
How can I recycle my capsules?
Can I bring my Nespresso machine abroad?
There are other distributors of Nespresso (online, boutiques), who are they? Are they Nespresso official distributors?
Can I use non-Nespresso/compatible caspules in my Nespresso machine?
Did this answer your question? If not,
ask us your question
, we will be pleased to help you.