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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
How much do the capsules cost?
What is the difference between an 'Espresso' and a 'Lungo' blend?
Does Nespresso offer tea or hot chocolate capsules?
Orders & order follow up
How can I order Nespresso capsules?
Is there a Nespresso Boutique in Thailand?
Where can I buy Nespresso machine?
How do I register as a Club Member?
Where can I find my Club membership number?
I already have a Club membership number. How do I register?
I have received damaged/defective products. What should I do?
There is a change in the coffee taste of my capsules.
Is warranty applicable in Thailand or my Nespresso machine purchased overseas?
How long is the Nespresso warranty?
My machine broke down. How can Nespresso assist me?
Brand & Promotions
What does Nespresso 15 sleeves Welcome offer include?
How can I submit a sponsorship request?
How does Nespresso recycle the capsules?
How can I recycle my capsules?
Can I use non-Nespresso/compatible caspules in my Nespresso machine?
There are other distributors of Nespresso (online, boutiques), who are they? Are they Nespresso official distributors?
Can I bring my Nespresso machine abroad?
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