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Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.
Does Nespresso offer tea or hot chocolate capsules?
What is the difference between an 'Espresso' and a 'Lungo' blend?
What are the Limited Editions from Nespresso?
Orders & order follow up
Can I have a product gift-wrapped by Nespresso?
How can I return goods?
Where can I buy Nespresso machine?
Where can I find my Club membership number?
How do I register as a Club Member?
I have received damaged/defective products. What should I do?
There is a change in the coffee taste of my capsules.
My machine broke down. How can Nespresso assist me?
How long is the Nespresso warranty?
How much does a repair cost?
Brand & Promotions
Nespresso 10 sleeves Welcome offer set
How can I submit a sponsorship request?
How can I recycle my capsules?
How does Nespresso recycle the capsules?
Do non-Nespresso/generic machines use Nespresso capsules?
Can I bring my Nespresso machine abroad?
Can I use non-Nespresso/compatible caspules in my Nespresso machine?
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