I have not received my order. What should I do?

If your order has not been delivered you can track the order online. To do so, log in to your account on www.nespresso.com and click on the drop-down menu next to “Welcome (your name)” and then on “My order.” You will then be able to view the delivery status of your order.

If you are unable to track the delivery status or need more detailed information place call our Nespresso Customer Service free of charge at 0800 21 62 51. A coffee specialist will be happy to assist you and arrange for a new shipment in case the order cannot be located.

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