What if I get my invoice by e-mail but cannot find it in my inbox?

Please check your SPAM folder. Look for the subject ‘Your Nespresso invoice’ and the sender ‘Nespresso Billing’.

Your invoices are also available online! You can view your invoices easily and from anywhere in your customer account under the menu item ‘My orders’ next to the respective order.

If you still cannot find your invoice, please contact our Nespresso customer service on the toll-free number 0800 21 62 51.

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