Can I change or cancel my order?

We'll always do our best to help. However, orders are processed quickly and sent to our warehouse team for packing shortly after they're placed. Once an order has entered this stage, we're unable to change the items, quantities or delivery details.

Orders are then handed over to our delivery partners for dispatch. As our deliveries are often processed very quickly, it may not be possible to stop or cancel an order once it has progressed through fulfilment.

While we'll always check what options are available, changes and cancellations cannot be guaranteed, even if you contact us shortly after placing your order.