If the package or capsules are damaged, please contact Nespresso within 7 days of your order being delivered.
Save the damaged capsules / goods and all original packaging until we have responded to your contact.
To make it as easy and fast as possible for you, include the following information when contacting us:
1. Take photos of the damage, so we easily can see what has happened, attach them via Live Chat to us.
2. If the content is damaged, we need to know how much and what products are affected.
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