I've received what looks like a scam reward program or competition, how do I tell if it's genuine?

Regularly scam reward programs are being spread that are NOT from Nespresso. These scam reward programs are spread through social media, email, SMS or WhatsApp and Nespresso’s name and logo is used in the communication. In these offers, participants are

often persuaded to enter a contest or a game to win a machine or voucher, or give incorrect information about a reward program.  In reality, Nespresso’s name is misused to collect personal information or to pay for a game or service.

You can recognise these competitions by:

• The senders e-mail address does not end with …@nespresso.com
• Competitions from Nespresso Australia on Facebook or Instagram are always linked directly to our Facebook or Instagram page  (https://www.facebook.com/nespresso.AU/ or https://www.instagram.com/nespresso.au/) or link through to our website www.nespresso.com/au 

If you have any doubts about whether a message came from us? Please let us know.

If you receive a spam competition by e-mail, we advise you to mark the email as spam in your mailbox and then delete the e-mail immediately.