I have received damaged/broken products. What should I do?

We are sorry to hear that you have received damaged/broken products from us. We kindly request you to contact us by phone to find a solution.

We recommend keeping the packaging from the concerned product(s) close to you. The lot codes on the packaging will allow us to locate the specific production batch if necessary.

Did this answer your question?

Click yes to return to the FAQ, click no to ask your question.