As part of our initiatives to reduce our carbon footprint, but also due to an important request from our customers, we have decided to go completely digital for our invoicing services. Therefore, you will now receive your invoices in PDF format. We have also developed a tool that allows you to download your invoices directly from the "My orders" tab on your Internet account:
However, if you absolutely want to receive your invoices in paper format, you can uncheck the "PDF Invoice" option from the "My Contact Preferences" tab on your account:
Click yes to return to the FAQ, click no to ask your question.