What does delivery to a safe place mean?

If you log in to your bpost account, you can use MyPreferences on the bpost website or the app to indicate a safe place to have your parcel delivered if you are not at home. This is a place in the direct proximity of your house.

Tips:

  • Make sure that the chosen place is safe, dry and easily accessible.
  • Upload 2 photos via MyPreferences to help the postmen.
  • Your safe place can be the garden shed or a spot under a lean-to.

Please note that in some cases we can't deliver to your safe place. Discover in which cases.

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