I have received an email from bpost asking me to pay additional delivery costs. Is this possible?

No. All delivery costs are paid by you when you pay for your order. bpost will never ask you to pay additional costs for a parcel within the European Union.

We advise people who want to report fraudulent practices to do so via the following e-mail address: suspicious@safeonweb.be. You can find more information about phishing on the website https://safeonweb.be/en

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