For machines purchased in Brazil, Nespresso provides 1 year of warranty so if your machine presents unusual behavior in this period we offer free technical assistance services that include:
- Withdrawal and return of the machine to the chosen address
- Repair/replacement of damaged parts
- Complete cleansing
- Warranty repair valid for 6 months
For machines purchased in other countries the warranty is limited according to the model specifications. This is a worldwide policy adopted by Nespresso, since we operate in many countries with their own specifications.
If you need technical assistance for your machine purchased abroad, please contact us on our toll-free phone 0800 7777 737 (24 hours a day, 7 days a week) or send us an email.
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