Password forgotten?

The password entered is not correct. To change it, all you need to do is:

  1. Click on "Please sign in to your account" on the home page and then "Password forgotten ?".
  2. Enter the E-mail address which you normally use to place your order.
  3. You will receive a message at the E-mail address you have given that will ask you to click on a link to set a new password.

If you are unable to change it or if you do not receive the link, please contact our customer service at the free phone number 0800 55 52 53, via Live Chat or WhatsApp under +41 76 249 11 11.

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