Reasons for the delay:
- Was your order placed after 7.00 pm? If so, your order will only be processed the following day.
- Did you place your order before or over a public holiday or during a public holiday, or over the weekend? If so, your order will be processed on the next working day.
You can check the status of your delivery using the consignment number or ask our customer service to assist you. You can join us by phone using the number free of any charge 0800 55 52 53, via Live Chat or by WhatsApp under +41 76 249 11 11.
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