Use this link to find the first helpful troubleshooting tips.
If these steps do not improve the situation, we advise you to contact our technical support directly on free phone number 0800 55 52 53.
We can use our video chat to perform an accurate diagnosis and find a solution together.
If a repair is necessary, we can organize a pickup by the post office. In this case, parcel carrier will pick up the machine from your home on the requested date, and after the repair it will come back the same way.
During the two-year warranty, this service is of course free of charge for you.
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