I still did not receive a refund for my returned products, what should I do?

The refund is usually processed within 14 working days after we receive your return at our warehouse, and it will be issued using the original payment method. You can track the delivery status of your return using the consignment number provided to you when you posted it. If you have been waiting for more than 14 days, please provide us with the tracking number of your return so that we can investigate further.

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