All Nespresso automatic machines have a button to make a large (lungo) or small (espresso) cup of coffee. What you are indicating is due to a misprogramming. We recommend that you reset your machine to factory settings.
If you have an Essenza, Inissia, Le Cube, CitiZ or Pixie model machine, you can adjust the button as follows: with the machine turned off, press and hold the button for a lungo cup while turning the machine on. Release the button after 3 seconds.
About Lattissima, see the next question for further instructions.
If you need more information, contact us via our WhatsApp channel, Live Chat or by calling Club Nespresso Chile at 800 211 222, where our coffee specialists will help you.
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