Why does my machine keep blinking and dispense cold water?

This occurs because the machine has entered descaling mode.

For models Inissia, Essenza Mini, Pixie, or earlier versions: While the machine is blinking, hold down both brew buttons for 5 seconds, this will exit the descaling mode. It will continue to blink, but in a paused manner (this is because the machine is warming up). Once the ideal temperature is reached, the lights will remain fixed.

In case of Lattissima and Expert models, please contact us via our  WhatsApp channel, Live Chat or by calling Club Nespresso Chile at 800 211 222, since it is necessary to perform a descaling simulation, because the process of these models is automatic. In this case we recommend you to have your machine nearby, to facilitate the process.

You can also consult troubleshooting by visiting the Assistance section for your machine.

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