If you press a cup button and no water comes out of the spout, it is possible that the machine has some excessive air pressure. This occurs when the water tank runs empty while the machine is still dispensing coffee, or when the machine has not been used after a period of time.
For the Essenza and Le Cube machine, simply lift the coffee lever and push it away from you. While applying pressure, press either cup button until water appears in the capsule chamber.
CitiZ, Pixie, Inissia, U and Lattissima owners can fill the water tank, eject any capsule in the chamber, close the coffee lever and press the large cup button. The auto-prime function will push the air from the circuit. When water begins to flow through the spout, the air bubble has been released.
For owners of machines with steam arms, it is best to activate the steam/hot water function. The lower pressure this function operates with allows the air to be released with greater ease.
For any further information on your machine, please contact the Nespresso Club at 4001 200600 or by email.
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