You have the possibility to track the progress of your order online.
Therefore log in at www.nespresso.com/de/en and click on the buttons "Welcome" and "My order". You will find the option "Track my order" below the shipping information.
If you cannot track the status of the shipment or need more detailed information, please contact Nespresso on 0800 18 18 444 (toll free) or use our Live Chat. A coffee specialist will assist you and will send a replacement if necessary.
Please also note our current information in the shopping cart. If there is a delay in delivery, a corresponding note is displayed there.
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