How can I return goods?

If you want to return one or more items, please use our returns portal

To the returns portal

Did you know? You can either print the label yourself or generate a QR code that you can use to have the label printed at a packing station or postal drop-off point. Your DHL driver can also generate the label for your return and take the package right away. 

You can find your nearest drop-off location or post office under the following link: 

To the DHL page 

To the Hermes page

IMPORTANT: Please keep the receipt with the shipment number for at least six months.