What is a membership year or month?

The membership year starts with your very first paid capsule order and amounts over the next 12 months. The month of this first order will be your personal membership month in the future.

Within your membership year, all ordered and paid Nespresso capsules will count. If you don’t place a capsule order within your membership year or you don’t order the required number of capsules to maintain the status (see FAQ “How can I reach the next highest status?”), you will be downgrade from your membership month.

For example:

You place your very first Nespresso capsule order on 19.04.2018. In this case, your personal membership month is in each subsequent year the month April and your membership year is from 01.04.2018 to 31.03.2019 (in the future 01.04.2019 to 31.03.2020 etc).