As soon as you reach the status Expert, our system starts a separate capsule counter and after 1,300 purchased capsules you will receive a voucher for a descaling kit (maximum one coupon per year). After receiving the voucher, the capsule counter from our system will be adjusted to zero again and will start at the next time you buy Nespresso capsules.
The voucher can be redeemed with your next order in one of the Nespresso channels (on www.nespresso.com, via the Nespresso App, in the Nespresso boutiques or by calling 0800/1818 444).
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