If your machine is outside the two-year warranty, Nespresso offers you the possibility to have your machine repaired by a licensed service center of the respective machine partner at a flat rate.
The offer includes the collection and return of your machine to an address of your choice (only within Germany) and its technical repair.
In addition, you will receive a free rental machine (model Pixe without milk solution) on request, so that you do not have to do without your favourite coffee even during the repair period.
The fixed rate for the repair is 95€ or 170€, depending on your Nespresso&You Status. Please contact Nespresso Technical Service on 0800 18 18 444 for more information.
Machines from a manufacturer not located in Germany (e.g. Turmix and Magimix) can only be repaired after consultation with the technical support department within the flat rate repair service.
Do you own a Nespresso machine from Siemens or Jura? Unfortunately we do not offer a repair for these machines anymore. Please call the machine manufacturer directly:
Jura: 0911 - 70 440 044
Siemens: 0211 - 15 777 980
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