You can track the status of your returned goods using the tracking number that you received with the postal receipt. Please keep the proof of delivery for at least 6 months.
The refund of a received return will be made within 14 days after arrival in the same way as the incoming payment.
If you have been waiting for your refund for more than 14 days, please send us a photo of the postal receipt of your return via email. Alternatively, you can send us the photo via our Live Chat.
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