Please first check that your email address and the password you have entered are correct.
If you have forgotten your password, use the link below and type in the e-mail address with which you registered at www.nespresso.de, confirm the reCaptcha ("I am not a robot") and then click on " Further".
Within a few minutes you will receive an email with a link to assign a password, which is valid for 48 hours.
If you are not sure which email address you used to register with Nespresso, please contact our customer service.
Please also check your spam filter if you have not received an email from us.
If you have checked your e-mail and password, but challenges continue, we ask you to check the following points:
- Use a different browser to log in or update the browser you are using
- Check whether the ReCaptcha has been filled out correctly
- Can't see the ReCaptcha? -> Close the Nespreso site and open the site again
Click yes to return to the FAQ, click no to ask your question.