I want to cancel my membership and delete my account

We will be very sorry if you decide to leave us. Do you have problems with your machine or can we help you with another matter? Just contact our customer service on the toll-free number 0800 18 18 444 (Mo-Fr: 08:00am - 20:00pm | Sa: 09:00am - 18:00pm | Sun- & Holiday: closed) or via our live chat.

For account deletion, please use our delete function on our website by using the following LINK or simply send us an e-mail to dekontakt@nespresso.com with the following details:

- First and Last Name
- physical address
- Customer Number (if available)

If you would like to manage the customer account in the sense of an inheritance, we ask you to send us a death certificate.

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